Welcome to Aarti Creation! Your satisfaction is our top priority. We understand that sometimes things don’t go as planned, and we are here to assist you with returns and refunds. Please read our policy below to ensure a smooth and hassle-free process.

Returns Policy

We accept returns under the following conditions:

  1. Eligibility for Return:

    • Items must be unused, unwashed, and in their original condition.
    • The product must include all original tags and packaging.
    • Returns must be initiated within 7 days of receiving the product.

  2. Non-Returnable Items:

    • Items marked as “Final Sale” or “Non-Returnable” on the product page.
    • Innerwear, socks, swimwear, or customized products for hygiene reasons.

  3. Return Process:

    • Submit your return request via our Return Request Form or contact our customer support at burmanvijayant@gmail.com.
    • Upon approval, a pickup will be arranged, or you can ship the product back to our provided address.

  4. Shipping Costs:

    • If the return is due to a defect or incorrect item, we will cover the return shipping.
    • For other reasons, return shipping costs will be borne by the customer.

Refunds Policy

Refunds are processed once the returned item has been inspected and approved.

  1. Refund Method:

    • Refunds will be credited back to your original payment method (credit/debit card, bank transfer, or wallet).
    • Refunds typically take 7-10 business days to reflect in your account.

  2. Partial Refunds:

    • In certain situations, only partial refunds are granted (e.g., missing tags or accessories).

  3. Non-Refundable Conditions:

    • Products damaged after delivery due to improper use.

Exchanges

We offer exchanges for:

  • Size-related issues (subject to availability).
  • Defective or damaged products.

To exchange an item, contact us at support@aarticreation.com or call +91 [your contact number] within 7 days of delivery.

Cancellations

  1. Orders can be canceled before shipment.
  2. Once shipped, the return process must be followed.

Need Help?

If you have any questions or concerns, please don’t hesitate to reach out to us:

  • Email: burmanvijayant@gmail.com
  • Phone: +91 [8699647976]

Thank you for shopping with Aarti Creation! We value your trust and look forward to serving you again.